XI error - Stack Trace class com.sap.rprof.dbprofiles.DBException

[Former Member]

Hello,

We have installed XI 3.1 with master password of 10 characters so now when we go to access Exchange Profile page we get below error

We tried to reset XI* users password to 8 digits via SAP R/3 logon - SU01, XILDUSER is geting locked again n again.

So don't know how to reset in Java Stack. Cos if we go to UME page then it is not allowing to reset passowrd for user. Pls help ASAP .....XI post installation is pending.

PLEASE HELP.....

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Name or password is incorrect. Please re-enter

Stack Trace class com.sap.rprof.dbprofiles.DBException:

at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:413)

at com.sap.mw.jco.MiddlewareJRfc$Client.connect(MiddlewareJRfc.java:823)

at com.sap.mw.jco.JCO$Client.connect(JCO.java:2922)

at com.sap.rprof.dbprofiles.DBProfiles.getProfile(DBProfiles.java:101)

at com.sap.rprof.dbprofiles.RemoteProfile.readRemoteProfileFromMedia(RemoteProfile.java:1096)

at com.sap.rprof.dbprofiles.RemoteProfile.getRemoteProfileFromFactory(RemoteProfile.java:193)

at com.sap.rprof.dbprofiles.RemoteProfile.getRemoteProfile(RemoteProfile.java:143)

at com.sap.rprof.dbprofiles.ExchangeProfile.getExchangeProfile(ExchangeProfile.java:45)

at com.sap.rprof.remoteProfile.webui.ProfileWebTree.(ProfileWebTree.java:24)

at com.sap.rprof.remoteProfile.webui.Edit.getNewWebTree(Edit.java:329)

at jsp_treeexprof1232602497578._jspService(jsp_treeexprof1232602497578.java:32)

at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:467)

at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:181)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:385)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:821)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)

at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)

*********\

Thanks,

Ankita

[Former Member]

Check this note for changing the password

Note 936093 - XI 7.0: Changing the passwords of XI service users

[Former Member]

Hi,

I am trying to do this note only but when i goto exhange profile home page its locking XILDUSER on refresh click,

Now next issue thats coming is GO.BAT is also not starting

its saying :Connection Lost error

what shd i do??

Regards

Ankita

[Former Member]

Hi,

try to check wheather the user XILDUSER is locked in su01 and for next issue i think you r trying to connect with visual admin tool, for this J2ee needs to be up so verify once.

narsi