XI Error ERROR_OBJECT.INTERNAL: Queue stopped

[Former Member]

Hi All,

In our Integration system there are lot of ques stopped in SMQ2. When we checked the status is SYSFAIL and we are getting message as "XI Error ERROR_OBJECT.INTERNAL: Queue stopped"

Not sure how to solve this problem and what are the things that i should check.

"XI Error ERROR_OBJECT.INTERNAL: Queue stopped

Message no. SR053

"

In SM37 i can check that the job named "80144F3A76E71DDFAF9B420D2A9B8456" is created by user PISUPER and running and active since 86000 secs.

Can anyone help in this

Thanks

[Former Member]

hi,

need to restart Queue..

->double click on Quue

->it will show you status of the Q....number of messages in the Q...

-> double-click on the number of entries

-> you will see a detailed report

-> double click on the first entry

-> you will see the message processing due to which the Q got blocked

-> on the toolbar above (in the same page) you will find the option of Restart...click it....select the tracing level as retain....

this will cause the message processing to restart and all the messages blocked in the Q will get processed....

please refer below blog:

thanks,

[Shabarish_Nair]

1. can you try to reprocess the work item / LUW in SM57?

2. Double click the error in SM57 and check if it takes you to the message in SXMB_MONI. From moni try to reprocess the message once again.

[Former Member]

Hi,

Thanks for the reply,

When i tried to exeucted transaction SM57 ... it says "Transaction SM57 does not exist"

Please help

Thanks

[Shabarish_Nair]

sorry that was a typo.

I meant SM58.

You can also traverse back from the stuck queue message to the main message in moni and try to reprocess it

[Former Member]

Hi,

I checked in SM58 i can not find anything in XI system.

The second part of your ans regarding moni request you to please can you give me the steps how to do it

Thanks