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Workflows : Regarding WF to Lotus Notes Mail.

Former Member
0 Kudos

Hi

When i send mail from workflow to Lotus notes, the connection with lotus notes are all perfect. but when we send from workflow, SAPConnect puts in a queue, sometimes the warning message is "Wait for communiction services".

In some case, it says, mail sent to the particular mail id, but it does not reach the mail box.

Why does it happen so?

Is there any way of solving this problem?

Regards,

Raja Sekhar

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

hi rajasekhar,

As per your query it seems that the you have correctly configured the lotus notes integration, but do please check this once again.

If it says wait for communication services, then the workitem is placed in buffer, so it may take time for it to be sent out.

for this, you need to schdedule the send mails job in SCOT transaction for a specific time or in some given time intervals.

If there are some problems and you want to delete some of the mails sent but not reached then you have to clear the buffer for refreshing the BUFFER use the transaction SWU_OBUF manually whenver you face any problems as you get some error messages.

Hope this should solve your problem.

Venugopal.T

Former Member
0 Kudos

Thanks pple,

My problem is solved now .

Regards,

Raja Sekhar.

Answers (1)

Answers (1)

ramki_maley
Active Contributor
0 Kudos

Hi,

When you send external mail using the standard WF functionality, it is always queued. You must schedule a batch job for report RSCONN01 to run periodically with a frequency suitable for your needs to push it out.

You must ask your Basis team to look into why you are getting the warning message and why the mail is not reaching the recipient.

Cheers,

Ramki Maley.