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Workflow mails do not delete automatically after being processed .

Former Member
0 Kudos

Hi ,

We have created a new task for timesheet approval .

However , the mail is send to the approver , but after approving the timesheet the mail does not get automatically deleted .

Can someone plzz guide me how to make the mail get deleted from the inbox .

We are using some other workflows also for other purpose(PO & PR approval ) ,

they are working fine .

Thanks

Sheetal

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Answers (1)

Answers (1)

Former Member
0 Kudos

From where you wish to delete the mail. It is not clear. Is it a Notification mail that goes. If it is so then I am afraid you have to write a code for it or delete it manually.

<b>Points if useful</b>

Former Member
0 Kudos

Hi ,

This is not a notification mail.

This is a mail to process a work item (i,e a mail for approving the timesheet ) .

So as per the old functionality this mail use to get deleted automatically when the workitem was processed .

But since now we are using a new task the mail is sent to the inbox , but after processing the mail , it does not get automatically deleted .

Thanks

Sheetal