I have a requirement where in I need to send the SAP inbox messages as emails to the users. Currently we have so many inbox messages created, based on various solutions. These messages reach the SAP inbox by the position/ Agent/ Org. unit.
As our users are uncomfortable to always go to SAP inbox to check for any new messages. They want the same messages to be sent to their outlook emails.
So, is there any fn. module/ class, where in I want to input a position and a date time stamp, so that the function module will return all the work items associated with the position from that specific date and time.
Any pointers will be really helpful.
Thanks for your time.
As aways, start with looking at the SAP_WAPI* function modules.
But, I think a better solution would be to implement Extended Notifications so that the users receive an email when there is a new workitem in their inbox. It can even include a link. You can configure the email how you like, eg how often it is sent.