on 2005 Jul 28 10:03 AM
Hi,
Would like to know the recipients name/users who have received the 3 IDOCS via email?
I got the 3 IDOCs but don't know where to start. I already check the tcode PPCOM/SW01 but can't find the recipients of the mail.
Workflow is new to me. Would appreciate your input on this. Thanks in advance for your help.
Hi Jennifer,
I'm not sure if I understood you correctly but here goes..
I presume you have workflow in place for IDoc error handling. So each time an IDoc goes into error, an error handling task is sent to predefined users at your site(?). At the same time a task is sent to the users' workplaces (transaction SBWP), an email notification is sent as well. This notification could be saying for example 'you have an idoc error handling task waiting in SAP, please go and execute it'.
So, how you can see who are the people the tasks get sent to. Depends completely on your configuration. The usual way is to define the organisation in transaction WE46. So go and check the org unit defined there and you should find the people who have been assigned to the IDoc error handling unit.
Hope this helps,
-Mikko
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Hi Mikko,
Thanks for your input. Sorry, I haven't explained the details further but yes, you got the right scenario. 😃
The requirement was to verify if the 3IDOCS were sent to the correct user/recipients. However, this issue has been resolved. I took note of the user exit and put a breakpoint/debug where it do populates the recipient/project manager. From there, get the project manager then go to WE02 and took note of the name for project definition and use it in Project system (CJ20N), from there we can verified the responsible person, which is the recipient. We got the correct person from the user exit (during debugging) and check it from the responsible person via CJ20N.
Thanks for your help.
Have a great day.
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