Wokzone

[bharathacc]

Hi Experts,

We have Created workzone site and exposed On-Prem apps and the tile are appearing in the workzone site but when we try to access the application we are getting the error as "s4** server IP address could not be found" and When I try to access the site inside VDI am facing the issue as SAML2 error.

Thanks in Advance

@Juliuspereira  @Khalid_Desai  @WouterLemaire 

https://community.sap.com/t5/technology-q-a/build-work-zone-server-ip-address-could-not-found/qaq-p/...

your previous post is very helpful,

kindly guide me with the issue.

SAP HANA service for SAP BTP  

[Juliuspereira]

Hi Bharath, So the solutions provided in the previous post did not resolve your issue? If that is the case, can you paste some screenshots of the error including URL. you may mask portion of it as needed. Thanks.

[tejasChouhan]

Check the logs of Cloud connector and download the trace file. You must see some error on it going to backend or coming from OP to WZ

[bharathacc]

Hi @Juliuspereira @tejasChouhan Thanks for the quick response, The issue is due to the SAML from the basis side and once they removed we can able to access the applications in both inside VDI and ouside VDI.

[abdulbasit]

Hi Bharath,

Are you seeing the internal backend URL? If so, this likely points to an issue with principal propagation. It may not be properly configured, or the user account you're logged in with doesn't exist on the backend system.

When principal propagation fails (or if the user isn't found on the backend),the system defaults to the next available authentication method, which in this case is SAML.

[bharathacc]

Hi Abdul,

[bharathacc]

Hi Abdul, Thanks for the quick response, The issue is due to the SAML from the basis side and once they removed we can able to access the applications in both inside VDI and ousiide VDI