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Windows Event Viewer: The description for Event ID ( 0 ) cannot be found

Developer Advocate
Developer Advocate
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We are using SAP Discovery Server, running on Windows and MS SQL.

When I look into Windows Administration Tools -> Computer Management (Local) -> System Tools -> Event Viewer -> Application, I see folwoing description:

"The description for Event ID ( 0 ) in Source ( SAPERP_00 ) cannot be found.

The local computer may not have the necessary registry information or

message DLL files to display messages from a remote computer. You may be

able to use the /AUXSOURCE= flag to retrieve this description; see Help and

Support for details. The following information is part of the event: SAP Service SAPERP_00 successfully started."

Could anyone help me with understanding what DLL or Registry Information is missing?

Thank you


Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi, the note 22971 should fix your problem:

start regedt32

in HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet> SERVICES> EventLog-->Application

Create the following keys:

Name_of_SAP_Services_as_in_CONTROL_PANEL-->SERVICES (e.g. SAPP11_00)

SAP<saposcol> (SAP+Service Name which starts the SAP OS Collector: taken from Control Panel-->SERVICES, eg. SAPSAP-OS-Collector)

Enter the following values under both the keys created (type in () 😞

ValueName: EventMessageFile (REG_SZ)


if sapevents.dll present:

if sapevents.dll not present:


ValueName: TypesSupported (REG_DWORD)

ValueValue: 7

Hope this helps.


Former Member
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For future reference, the above procedure may be found in SAP Note 22971.

Best Regards,


Answers (0)