where can i get support for CR XI developer?

[Former Member]

I am starting to hate CR suppport.

I paid for and installed CRXIDev. I see no change to the program. I uninstalled everything and reinstalled ..still no change. I call the support number..no help..they tell me to goto the website. there are too many options to click on. I dont know who to email about this. all i want is the craxDrt.dll,craxDDrt.dll ,crviewer.dll 11.5

[Former Member · Accepted solution]

Hi,

You can purchase a support incident using the link below. But please note, all cases are still logged online. This gives you dedicated access to a Business Objects, an SAP Company support engineer.

[http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300]

Regards,

Shweta

[former_member11696 · Accepted solution]

Hello,

Please don't log multiple posting for the same issue. I'm locking this one so you can continue using your other posting.

These forums are for community help and also monitored by SAP Developer Support team, it is not a case management system. If you would like dedicated help please purchase a support case and a Dedicated Engineer will help you directly.

Thank you

Don