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when printing the report , it will show an error

Former Member
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Post Author: tramp168

CA Forum: General

I use crystal report2005 in C#2005 to design several reports, all the reports can be shown normally when previewing on the all user computer, and the reports can be printed on most of user's PCs, but two users can't print the reports, when printing,it will show below error:

Error in file c:\docum~1\..............*.rpt

the request could not be submitted for backgroud processing.

how to handle the issue.

thanks all in advance!

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Answers (2)

Answers (2)

Former Member
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Post Author: tramp168

CA Forum: General

All the users use the same printer,but only only both of them can not print

thanks!

Former Member
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Post Author: V361

CA Forum: General

do the two users who can not print, have the same printer types installed as those that the report does print on ? (May need to add a NEW printer definition to the failing computers, and see if the report works)