when performing a Status change in solman 7.2 the error "XSRF token not found" occurs

[zamboni]

We updated the support package for the solman environment to level 18, after the update in some calls when executing a Status change (e.g. 40 quality to 60 awaiting approval) in solman 7.2 the error "XSRF Token not found" occurs (note 1795897).

[Vera_Jiang · Accepted solution]

Dear Customer,

Firstly, check if following SAP Notes are relevant and should be implemented in the affected solman system: 3308133 - F1Help window shows XSRF token not found error.
2803147 - Missing XSRF token when loading BSPWD_BASICS/F1HelpProxy.do
2798177 - XSRF enablement II
2795957 - Dump about "XSRF token" appears when navigating to Fiori by clicking Product ID

Secondly, if above SAP Notes don't help with the issue, contacting SAP Support for further assistance.

Best regards,
Vera Jiang 

[zamboni · Accepted solution]

Hi, I spoke to a specialist and SAP note 3308133 solved my problem, thank you very much for the answer.