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When downloading data with Chrome Version 94.0.4606.71 Webi hangs

TomNather
Participant
0 Kudos

Since this security release came out in the last 2 weeks, users have reported that when they click the download icon in WebIntelligence they get a spinner and Webi locks up.

Should the cookies be cleared? Need to upgrade to SP9? This doesn't happen in all location just a few.

Any hints? Suggestions?

Accepted Solutions (0)

Answers (2)

Answers (2)

former_member184995
Active Contributor
0 Kudos

Great, I am glad it is working.

former_member184995
Active Contributor
0 Kudos

Hi Tom

What version of BI are you using (version support pack and patch)?

What viewer?

What download icon? What are they trying to do (export, save as, etc)?

Best Regards,

Jason

TomNather
Participant
0 Kudos

4.2 SP7 Patch 5

HTLM viewer

Export Icon and exporting reports to excel.

We found that with this version of Chrome we had to clear the browser history and cookies, and that got it working again.