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what happened to the online documentation?

Former Member
3,756

Hi!

I can no longer reach the documentation for SQL Anywhere 16

http://dcx.sybase.com/index.html#sa160/en/sqlanywhere_en16/help_top_index.htm

Do anyone know what happend, has it changed location or what?

Could someone provide my with another link that works?

Thanks...

Accepted Solutions (0)

Answers (3)

Answers (3)

reimer_pods
Participant

As the given URL works for other people (including me as of now), you might want to check for network access restrictions, gateways, filters, firewalls or other software blocking your access to that page.

Former Member
0 Kudos

Much later I tried to access it at home, and I could, but it took along time to load the page, and I had no truble at all with other webpages...

today at the office I have absolutley no trouble at all accessing the documentation

but now I am going to download the documentation.....

VolkerBarth
Contributor
0 Kudos

I am going to download the documentation...

That's my recommendation, anyway - cf. Breck's rant article: Product Suggestion: Local Docs

Breck_Carter
Participant
0 Kudos

Something at Sybase is stopping tracert, which fails for BOTH dcx.sybase.com AND sybase.com, but works for oracle.com.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\\Users\\Breck>tracert dcx.sybase.com

Tracing route to dcx.sybase.com [192.138.151.171]
over a maximum of 30 hops:

1     3 ms     1 ms     1 ms  192.168.1.1
  2    11 ms    40 ms    11 ms  agas-lns2a-m-lo.sentex.ca [67.43.128.6]
  3    12 ms    11 ms    11 ms  205.211.164.33
  4    12 ms    11 ms    11 ms  teleglobe-vl108.sentex.ca [67.43.129.244]
  5    13 ms    11 ms    12 ms  ix-20-513.tcore1.TNK-Toronto.as6453.net [209.58.
16.21]
  6    12 ms    12 ms    12 ms  if-11-0-0-4.core4.TNK-Toronto.as6453.net [64.86.
33.42]
  7    22 ms    24 ms    22 ms  if-2-3-2-0.tcore1.CT8-Chicago.as6453.net [63.243
.172.42]
  8    21 ms    50 ms    21 ms  ae7.edge3.chicago3.level3.net [4.68.110.193]
  9    76 ms    88 ms    76 ms  vlan51.ebr1.Chicago2.Level3.net [4.69.138.158]
 10    76 ms    77 ms    76 ms  ae-3-3.ebr2.Denver1.Level3.net [4.69.132.61]
 11    76 ms    76 ms    78 ms  ae-1-100.ebr1.Denver1.Level3.net [4.69.151.181]

12    76 ms    75 ms    76 ms  ae-3-3.ebr2.SanJose1.Level3.net [4.69.132.57]
 13    75 ms    74 ms    74 ms  ae-92-92.csw4.SanJose1.Level3.net [4.69.153.30]

14    76 ms    76 ms    76 ms  ae-41-90.car1.SanJose1.Level3.net [4.69.152.195]

15  SYBASE-INC.car1.SanJose1.Level3.net [4.53.16.162]  reports: Destination net
 unreachable.

Trace complete.

C:\\Users\\Breck>tracert sybase.com

Tracing route to sybase.com [192.138.151.104]
over a maximum of 30 hops:

1     1 ms     1 ms     1 ms  192.168.1.1
  2    11 ms    11 ms    11 ms  agas-lns2a-m-lo.sentex.ca [67.43.128.6]
  3    11 ms    11 ms    11 ms  205.211.164.33
  4    11 ms    11 ms    12 ms  teleglobe-vl108.sentex.ca [67.43.129.244]
  5    12 ms    14 ms    12 ms  ix-20-513.tcore1.TNK-Toronto.as6453.net [209.58.
16.21]
  6    13 ms    13 ms    11 ms  if-5-0-0-5.core4.TNK-Toronto.as6453.net [63.243.
172.25]
  7    51 ms    25 ms    32 ms  if-2-3-2-0.tcore1.CT8-Chicago.as6453.net [63.243
.172.42]
  8    22 ms    22 ms    21 ms  ae7.edge3.chicago3.level3.net [4.68.110.193]
  9    76 ms    76 ms    76 ms  vlan51.ebr1.Chicago2.Level3.net [4.69.138.158]
 10    76 ms    76 ms    76 ms  ae-3-3.ebr2.Denver1.Level3.net [4.69.132.61]
 11    76 ms    76 ms    76 ms  ae-1-100.ebr1.Denver1.Level3.net [4.69.151.181]

12    76 ms    76 ms    77 ms  ae-3-3.ebr2.SanJose1.Level3.net [4.69.132.57]
 13    74 ms    76 ms    77 ms  ae-82-82.csw3.SanJose1.Level3.net [4.69.153.26]

14    76 ms    76 ms    76 ms  ae-31-80.car1.SanJose1.Level3.net [4.69.152.131]

15     *     SYBASE-INC.car1.SanJose1.Level3.net [4.53.16.162]  reports: Destin
ation net unreachable.

Trace complete.

C:\\Users\\Breck>tracert oracle.com

Tracing route to oracle.com [137.254.120.50]
over a maximum of 30 hops:

1     1 ms     1 ms    <1 ms  192.168.1.1
  2    11 ms    11 ms    11 ms  agas-lns2a-m-lo.sentex.ca [67.43.128.6]
  3    11 ms    11 ms    11 ms  205.211.164.33
  4    11 ms    12 ms    11 ms  teleglobe-vl108.sentex.ca [67.43.129.244]
  5    12 ms    12 ms    12 ms  ix-20-513.tcore1.TNK-Toronto.as6453.net [209.58.
16.21]
  6    12 ms    12 ms    29 ms  if-11-0-0-4.core4.TNK-Toronto.as6453.net [64.86.
33.42]
  7    26 ms    23 ms    26 ms  if-0-3-2-0.tcore1.CT8-Chicago.as6453.net [63.243
.172.34]
  8    24 ms    24 ms    24 ms  ae7.edge3.chicago3.level3.net [4.68.110.193]
  9    59 ms    59 ms    60 ms  vlan52.ebr2.Chicago2.Level3.net [4.69.138.190]
 10    59 ms    60 ms    60 ms  ae-14-14.ebr1.Dallas1.Level3.net [4.69.151.118]

11    60 ms    59 ms    60 ms  ae-71-71.csw2.Dallas1.Level3.net [4.69.151.137]

12    61 ms    60 ms    60 ms  ae-2-70.edge5.Dallas3.Level3.net [4.69.145.78]
 13    60 ms    61 ms    60 ms  ORACLE-CORP.edge4.Dallas3.Level3.net [4.59.32.6]

14    83 ms    67 ms    66 ms  adcq7-itr-rtr-3-xe-3-0-1.oracle.com [141.146.0.1
77]
 15    62 ms    61 ms    61 ms  vp-ocoma-cms-adc.oracle.com [137.254.120.50]

Trace complete.

C:\\Users\\Breck>
Breck_Carter
Participant
0 Kudos

ping fails for sybase.com, works for oracle.com

MarkCulp
Participant

See my comment above (to your comment in the question section): Sybase (and SAP) blocks all ICMP (aka ping) packets at their firewalls and this results in a Network / Destination Unreachable response when you try. This response is normal and expected when ICMP packets are blocked.

FWIW: Lots of companies (and security conscious individuals) block ICMP packets in their firewalls to protect themselves from potential security threats - there have been numerous attacks in the past on internet sites through the use of malformed / malicious ICMP packets; by blocking these types of packets the potential problem goes away.

Breck_Carter
Participant
0 Kudos

LOL... I guess Oracle and Google don't care about security!

...and it doesn't explain the OP's difficulty with HTTP.

graeme_perrow
Advisor
Advisor
0 Kudos

FWIW I also had trouble accessing dcx earlier today. I tried again a half hour later and it was fine.