on 2021 Apr 13 9:12 PM
Hi,
I'm on BO 4.3 SP0 Patch 1. When I try to open Web Intelligence app or display an existing document, it doesn't show up and a blank screen is displayed. I've noticed that, it sometimes works when I logout & refresh the whole page. However, I couldn't find the exact pattern. I tried to clear Tomcat's cache as well.
Any suggestions?
Regards,
Erdem
Request clarification before answering.
there are a couple things we need to ensure. Let me know whether the issue still persist.
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