Web Container service is currently unavailable

[Former Member]

Hi We are facing this issue in sap portal. When we are trying to open portal using dialog instances it is giving error "Web Container service is currently unavailable"

But using central instance it is working fine.

We did complete restart of all portal instances but it is still giving the same error for dialog instance.

Thanks

Gopesh

[Former Member · Accepted solution]

Hi Gopesh,

You might want to look at the following items:

- Check if the 'servlet_jsp' service of the J2EE DI instances is started (you can use the J2EE Admin tool to validate the status of this service)

- Search the log file 'defaultTrace.trc' of the J2EE DI instances (located in 'usr/sap/<SID>/<INSTANCE>/j2ee/cluster/server<n>/log') for identifying the root cause

Hope this helps.

Regards,

Joseph