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Using parameter fields gives an error in InfoView asking for prompting1.htm

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We have a number of Crystal Reports available to staff online via InfoView. The majority of these reports work fine. However, where the report uses a parameter field and allows the user to select certain criteria an error box appears looking for a html page called prompting1. It is looking for the html page in the CrystalReportViewer folder within the Temp folder. Having looked in the folder there is no such html page. I have created a blank prompting1.html but then the when the report is refreshed, it prompts for prompting2.html. When run using the client software the report runs as it should with no error message.Has anyone else come accross a similar problem?

Thanks in advance


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Moved to BOE Admin forum