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User is not able to see workitem in SAP Inbox

Former Member
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User is having complain that he is not able to see workitem in his sap R3 inbox,

I have checked in SWIA Workitem belong to user, I have checked in WorkFlow log and found that Workitem belong to that user only

I have checked in tcode SWI5 and found workitem belong to user.

I am not getting reason , why user not able to see workitem in his SAP inbox. I


I have checked user is active.

kindly suggest

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Answers (2)

Answers (2)

Former Member
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Former Member
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Please refresh organization assignment from

SBWP->Settings->Workflow Settings->refresh org environment