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User Decision Error with Attachment

former_member599943
Participant
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Dear Experts,

My scenario will upload a PDF attachment as reference for user decision.

Currently, the attachment is successfully created and able to view. And the user decision is work fine before the flow of attachment creation task.

Now, I am getting ERROR status while attachment is being attached to the user decision email, the attachment is still able to view in the email but the selection buttons are gone and show status ERROR.

Anyone facing similar problem? Kindly help..

Thank you.

Best Regards,

Weng

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Eddie_Morris
Product and Topic Expert
Product and Topic Expert
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Hi Weng,

What error do you receive?

Are you attaching the PDF while executing the User Decision?

Regards,

Eddie

former_member599943
Participant
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Dear Eddie,

I had binding the work flow "_Attach_Objects" to user decision.

The user decision status is 'Ready' after workflow is triggered. The status turn to "Error" when I execute the user decision.

However, I still can read the info and open the attachment. Only the user decision selections is not appear and the status shown as 'Error'. What is the problem caused? Any idea?

Also, may I ask where can I check the error log or error detail in workflow in order to investigate the root cause.

Thank you.

Best Regards,

Weng

Edited by: Weng on Mar 17, 2011 6:50 AM

former_member599943
Participant
0 Kudos

Thanks, I get it solved by binding attachment to customized SOFM object instead of using default "_Attach_Objects" object.

Best Regards,

Weng