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Upgrading Crystal Server and Crystal Report 2016 to 2020

cwarner
Participant
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I am planning to upgrade Crystal Reports 2016 and Crystal Server 2016 to 2020 on the same Windows server they are currently on. However, I don't want to lose my existing reports and schedules. If I download and install the 2020 versions of each software from SAP, will they recognize my existing reports and schedules and just automatically link to them without overwriting anything? Or do I need to uninstall CR 2016 and Crystal Server 2016 before upgrading? Have been researching the installation guides and knowledge base for hours, and can't seem to find this information.

Any assistance is appreciated!

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cwarner
Participant

Thanks, Dell! You are always so helpful.