Update CMS

[Former Member]

Hi!

While trying to create a track in the CMS when i selected

Add SC...

, the dropdowns (vendor, SC, etc) were empty. So i moved to the

Domain Data

tab to run a

Update CMS

. The problem is that after aproximately 5 minutes, the update process stops with a <b>SLD Read Timed Out</b> error message.

The SLD has SAP's Software Components and Products contained in the CIM data model (which are quite a lot!). Maybe this is the source of the problem.

I was wondering if there's a way to increase the timeout value.

Any other kind of solution to this problem will be appreciated.

Regards,

Nicolá

[sid-desh]

Hi Nicolas,

Can you check the CMS logs. Maybe they will have more info regarding the problem.

CMS logs are available in /usr/sap/<Instance ID>/JC<Instance Nr>/j2ee/cluster/server0/log/applications

The files may be named as cms*.log.

Apart from this you can also refer to note 840524 which tells the J2EE Engine config for NWDI.

Regards

Sidharth

[Former Member]

Sidharth, thanks for your reply.

Unfortunately i found no useful information in the log.

On the other side, the SLD's log indicates that the CMS gets logged in successfully. I think that the problem is in a connection time out variable that needs to be increased so the CMS can gather the big amount of data from the SLD.

Regards,

Nicolá

[sid-desh]

Hi Nicolas,

Did you get a chance to go thru this link.

http://help.sap.com/saphelp_nw04s/helpdata/en/52/46f6a089754e3a964a5d932eb9db8b/content.htm

It specifies the properties of HTTP provider service.

Just have a look at Keep Alive and Keep Alive timeout properties.

However i would recommend opening an OSS message for further investigation.

Regards

Sidharth