Unable to start TREX 7.10 after update to revision 81

[valfre]

Hello

I updated trex 7.10 revision 79 to revision 81 with the following script:

install.cmd --action=update --sid=XXX --password=XXXXXXX --type=DEFAULT

The process ended with a "success" but the trex instance is unable to start, it gets stopped after the sapcpe, exactly when TREXDaemon.exe is starting.

I can´t find any log that helps me.

We are using Windows 2012 R2 and other trex service on Windows 2016, the issue is happening in both.

[ander_gonzalezdemiguel · Accepted solution]

Hi Marco,

Are you still facing any issues with TREX?

At present revision 82 is the latest: 1856942 - Latest Revision for TREX 7.10
So you could try with that one instead.

A good place to start looking for errors is the trace folder:
<drive>:\usr\sap\<SID>\TRX<inst_number>\<hostname>\trace

In Services.msc, ensure that the TREX service (named SAP<SID>_<inst_number> is running.

And always make sure you have the OS packages listed here:
2460148 - TREX 710: supported platforms and OS software requirements and restrictions

Also please check these notes:
2907622 - FAQ: installing or upgrading TREX
2908036 - How to install TREX on Windows - step by step guide

Best regards,

Ander