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Unable to see pdf file in Chrome browser

dharma_esampalli
Participant
0 Kudos

Hi all,

In my web dynpro application, I uploaded and saved a PDF file in a ztable with a field data type RAWSTRING. My PDF file is saved and I'm able to preview it( See on the Same Screen) with help of UI Element 'Interactive Form'  in Internet explorer. But if i run the same application in Google Chrome, i'm UNABLE to preview my PDF and even i'm NOT ABLE to view the UI Element 'Interactive Form'  on my Google Chrome browser. If I open the link, it is directly asking me to Save the PDF file. I think there is some settings to be changed in Google Chrome. Any Solution please..

refer below images.. first image is from IE and second image is of Google Chrome..

Accepted Solutions (0)

Answers (3)

Answers (3)

diego_santos
Active Participant
0 Kudos

Hi Sekhar,

Chrome has built-in PDF viewer, which is not supported with Adobe Forms and ADS.

Disable that option and install Adobe Reader up to version 11. Do not install Adobe Reader 12 (aka DC), it's not supported yet.

Regards,

Diego

dharma_esampalli
Participant
0 Kudos

Hi Diego,

In Chrome, the PDF preview is not working. If its working for you, may I know about your Chrome Version ? I'm using Chrome Version 44.0.2403.157 m . I have the steps you said. But not working.

chris_scott
Active Participant
0 Kudos

Hi Sekhar,

I'm not sure about all the versions but:

(1) Google ended support for plug-in in Chrome

(2) SAP say Chrome not supported for IFbA

(3) Adobe say Chrome not supported for PDF forms - users must upgrade to HTML forms

(4) SAP recommend Arch FLM for HTML e-forms. (See page 9.)

So if you have upgraded Chrome you may have run out of support.

Hope that helps

Chris

harsha_jalakam
Active Contributor
0 Kudos

Hi Sekhar,

Please enable Adobe reader plugin in chrome browser.

Adobe PDF plug-in - Chrome Help

Regards,

Harsha

dharma_esampalli
Participant
0 Kudos

Yes.. It is enabled... I'm attaching plugins image for reference.. Please let me know if any more to be changed..

harsha_jalakam
Active Contributor
0 Kudos

Could you please disable chrome pdf viewer and check

How to disable Chrome's PDF viewer - CNET

dharma_esampalli
Participant
0 Kudos

yes. I tried by disabling chrome pdf viewer ..  But that didn't work successful.. Does interactive forms UI support Google chrome..?

harsha_jalakam
Active Contributor
0 Kudos

it has to work , it is wrking fine in my browser

dharma_esampalli
Participant
0 Kudos

Are you using Google chrome.. Can you pls send me screen shot with PDF on Google chrome . Pls.. if you dont mind..

harsha_jalakam
Active Contributor
0 Kudos

Make sure you have disabled Chrome PDF Viewer

And enabled adobe reader plugin

dharma_esampalli
Participant
0 Kudos

I would disable the Chrome PDF viewer.. But i dont have Adobe reader Plugin for my chrome. I tried to download but didn't find any plugin of Adobe reader for Chrome..

Adobe says it has disable the support to view files on Chrome with latest versions of Chrome from 2015 Yr.. https://helpx.adobe.com/acrobat/kb/change-in-support-for-acrobat-and-reader-plug-ins-in-modern-web-.... .Check this link. Is there any version issue.. Once can you update the chrome and try again ??  Also pl let me know your Chrome Version. So that I would install the same version and check..

dharma_esampalli
Participant
0 Kudos

Hi Harsha,

Can you please update your chrome browser and let me know once again... What is the Chrome version you are using ?

harsha_jalakam
Active Contributor
0 Kudos

what is portal version you are using? please check the product availablity matrix for your portal version