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Unable to restart error workflow

anjali216
Explorer
0 Kudos
485

Hello Experts,

We have designed the workflow and the last step is to DB update.
If the DB update is failed, the workflow should be completed with error status.

When we try to run the error workflow in SWPR, we getting the below message
'Unable to start subflow (ID:000009XXXXXX, node:000000001).

Here, Parent id alone in 'Error' status, but workitem for DB update is in 'Completed' status

Can anyone advise what would be the issue.

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SugguSandeep
Contributor
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Hi anjali216,

I had done same thing in another scenario, Once Check Out The Process & Tally the things where the steps are missing, it may execute the Workflow properly

Document Link : WF: Exception Handling

Thanks,

Suggu Sandeep.

anjali216
Explorer
0 Kudos

Hello Sandeep,

Thank you so much for your input.I have followed the same process what you have shared.

Here, the main problem is unable to restart workflow in SWPR due to below issue

anjali216
Explorer
0 Kudos

Problem Solved by adding exception in the method of the corresponding step:)