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Unable to perform synchronization btn client and server

Former Member
0 Kudos

Hi All,

The ME2.1 is installed on frces4043 server and on port 50500.

The CRM system which am trying to access is on server frces4078, port number is 50100, system number 01 and sid is ETR.

The user id is ABC who has all authorization S_TCODE, S_RFC,S_ME_SYNC.

I have created a props file named ETR.props on the frces4043 server which incudes

ashost=frces4078

sysnr=01.

Now when I test the configuration using the link given below:

http://frces4078:50100/meSync/servlet/meSync?sysid=ETR&login=ABc&password=ABC&client=200&language=EN&test=true

It throws a page cannot be displayed error. Where am I going wrong?

Thanks for all your help in advance.

Many thanks,

Best regards,

Divya Rao

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hello,

You can check in the webconsole if the CRMHHSALES.war file is actually uploaded. Sometimes it creates the mobile component but not the link to to file.

You can check this in the webconsole, goto Upload Mobile Component, then click on the mobile component.

Now take a look at the "Test Download link of the Mobile Application" there should be a link behind it with the fully qualified domain name. Click this link, the war file should be downloaded. If it is not, try uploading it again. You should be able to download this file otherwise your PDA can't install it.

-Bart

Former Member
0 Kudos

Hi Bart,

Thanks a million for all your help you have helped me resolve this issue.

Best regards,

Divya Rao

Answers (5)

Answers (5)

Former Member
0 Kudos

Hi,

it looks like your device already has a deviceID, try do deinstall the mobile client on the pda and reinstall it afterwards, then sync again to get a new deviceID.

Then assign the applications to the new deviceID.

Good luck.

-Bart

Former Member
0 Kudos

Hi Bart,

I followed as adviced by you. The ConersationID error is resolved but I get a new error as enclosed below:

Synchronization Log

Synchronization started.

Connection set up (without proxy) to: http://frces4043.accenture.com:50500/meSync/servlet/meSync?~sysid=wa1&;

Successfully connected with server.

Processing of inbound data began.

Installation of: EASYTORUN 1.0: MOBILEHANDHELD

To complete installation restart your device.

Errors occurred during the installation. Contact your administrator for further help.

Messages Logged During Installation

-

Installation: Failed to download installation file from http://frces4043.abc.com:50500/meSync/installationfiles

-

Cannot download installation file

Inbound data processed.

What is the installation file that its looking for and Where do I need to keep this?

As I am currently uploading the CRMHHSALES.war from the local system onto the server using webconsole.

Is there anything else that is to be done by me?

Thanks for all your help in advance.

Best regards,

Divya Rao

Former Member
0 Kudos

Hello,

I tried it on my MI system. And when I am not using the correct username / pw combination I'm getting a blank screen as well.

Is the user abc with pw xyz available in the MI system?

Good luck !

Bart

Former Member
0 Kudos

Hi Bart,

Thanks a million for this yes the login id and client when changed to that which exists in the MI system returns &WAF_SYNC&STATUS=&Execution Time= 121029& HeaderType = MEREPLICATION &MORE_PACKAGES_WAITING = & .

Let me now synchronize with the PDA and check it.

Thanks for all your help again.

Best regards,

Divya

Former Member
0 Kudos

Hi Bart,

I have now moved a step ahead but I get this error when I try to synchronize the client.

Synchronization Log

Synchronization started.

Connection set up (without proxy) to: http://frces4043.abc.com:50500/meSync/servlet/meSync?~sysid=wa1&;

Successfully connected with server.

Processing of inbound data began.

Installation of: CRMHHSERVICE 210204: HH SERVICE

Installation of: EASYTORUN 1.0: MOBILEHANDHELD

Installation of: EASYTORUN 1.0: MOBILEHANDHELD

Installation of: EASYTORUN 1.0: MOBILEHANDHELD

To complete installation restart your device.

Errors occurred during the installation. Contact your administrator for further help.

Messages Logged During Installation

-

Cannot overwrite ConversationId F1ACD13F28890C4FA6D7D5A181692031 (User: HVOGT, MSD: Name: / MOBILEENGINE_JSP (V. 210204) Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) with D15045D9E52ED94BB6B74D40437F6B22 (User: HVOGT, MSD: Name: / MOBILEENGINE_JSP (V. 210204) Target=, Type=)

Any idea what could be the problem at this stage now?

Thanks for all your help in advance.

Best regards,

Divya

Former Member
0 Kudos

Hi,

Have you tried connecting to the fully qualified domain name?

eg. http://frces4043.full.domain.com:50500/meSync/servlet/meSync?sysid=wa1&login=abc&password=xyz&client=100&language=EN&acknowledge=X&~test=true&

Also, have you changed the WA1.props to wa1.props? this sometimes gives problems too.

-Bart

Former Member
0 Kudos

Hi Bart,

Yes, I have tried connecting with the fully qualified domain name and also changes the props file to be wa1.props.

But, I just receive a blank screen still. Where could the problem be?

Thanks again.

Regards,

Divya

Former Member
0 Kudos

Hi,

the link would look like this:

http://frces4043:50500/meSync/servlet/meSync?sysid=WA1&login=<user>&password=<pw>&client=<client>&language=EN&acknowledge=X&~test=true&

the username and pw are users in the frces4043 system.

in the wa1.props file you put the details from the frces4078.

hope this helps.

-Bart

Former Member
0 Kudos

Hi Bart,

I just followed the steps who have mentioned my link is now

http://frces4043:50500/meSync/servlet/meSync?sysid=wa1&login=abc&password=xyz&client=100&language=EN&acknowledge=X&~test=true&

The output of this is a blank screen. Where could the problem be?

Thanks for all your help in advance.

Best regards,

Divya

Former Member
0 Kudos

Hello,

You have to connect to the http://frces4043:50500/meSync/servlet/meSync?sysid=<SID_from_frces4043>&login=<user>&password=<pw>&client=<client>&language=EN&test=true

Eventually the MI system will pick up the ETR.props file and redirect you to the ETR system.

Also you might want to consider user lower case for the SID here and use the fully qualified domain name.

Good luck.

Bart

Former Member
0 Kudos

Hi Bart,

The sysid here is it that of frces4043 system which in that case would be wa1 and am trying to synchronize with the etr so the name of the props file in this case should be etr.props or wa1.props?

What would the link look like then?

Also the user id and password is that for the etr or is it that for the wa1 system?

Thanks for all your help in advance.

Best regards,

Divya