Unable to Open Cloud Connector using https://localhost:8443

[former_member598593]

Hello Experts,

I'm trying to install cloud connector, but unable to launch it in chrome. Below are the steps followed.

Step1: Downloaded Cloud connector windows portable from https://tools.hana.ondemand.com/#cloud

Step2: Executed go.bat file.

Step3: Open browser and navigated to https://localhost:8443

But below is the error I'm receiving

Pre-requisite checks done:

1. JAVA_HOME : pointing properly.

2. when I checked on the log files, in //sapcc/log/ljs_trace.log, I could see the below.Please help in resolving the issue.

[former_member213660 · Accepted solution]

Hi Sidharth

A bug has been identified in some JDKs mentioned above:

• Any of these JVMs:
  • Oracle JDK 1.8.0_201 or higher
  • SAP JVM 8.1.048 or higher
  • SAP JVM 7.1.62 or higher

See: https://bugs.openjdk.java.net/browse/JDK-8217579

For now, you can use a lower version of the JVM:

• In the JDK, edit jre/lib/java.security and remove NULL from the list jdk.tls.disabledAlgorithms
• In the file <scc>/config_master/org.eclipse.gemini.web.tomcat/default-server.xml, add allowUnsafeLegacyRenegotiation="true" as an additional attribute to the Connector section for the UI port (default 8443)

This issue is documented in a KBA: https://launchpad.support.sap.com/#/notes/2745641

Let me know if you have any problems.
Best Regards,
Augusto Ferreira

[saphive · Accepted solution]

great answer, thank you so much.

[former_member666129 · Accepted solution]

Hello augusto.ferreira ,

I am having the same issue and follow 2745641 resolution step also... still facing the same issue.

Can you help me out!!!

Cheers,

Himanshu Kawatra

[former_member598593]

Hi Augusto,

Your solution worked !! Thanks for the quick turnaround.

Regards,

Sidharth VR