Unable to log into CMC for BI 4.0 after install

[shane_kelly2]

We just installed BI 4.0 and i'm trying to log into CMC using the administrator account but it says that the 'Account information is not regognized'

any suggestions on what is wrong.

I've tried with username: Administrator, admin, Admin

nothing seems to work and I am not sure what to do next.

[shane_kelly2]

problem resolved after restart.

[shane_kelly2]

I've just looked at the central configuration manager and i see the following:

Apache Tomcat - Running

BW Publisher Service - Stopped

SAP BO Mobile Authentication Server - Stopped

SAP BO Mobile Processing Server - Stopped

Server Intelligence Agent - Running

but i don't see any more servers there...

Thanks