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Unable to create new crystal report OR modify an existing report in SAP BO 4.2 SP3

srinivas_goud5
Explorer
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404

Hi,

I got opportunity to work on SAP BO Admin module as i have basis understating on that. We are using SAP BO 4.2 version SP3. There is a requirement to create user for Crystal Report Developer.

So , I have created a test user (for testing purpose) and given "Full Control" access on 'Crystal Report Configuration' under Applications in CMC. Even though I am getting below error:

"The data source is invalid: 'Unable to retrieve the datasource configuration : java.lang.NullPointerException: while trying to invoke the method com.crystaldecisions.enterprise.ocaframework.IProxyHandler.invoke(java.lang.reflect.Method, java.lang.Object[], java.util.Map) of a null object loaded from field com.sap.connectivity.cs.remoting.corba.svchelpers._ConfigurationProxy.m_handler of an object loaded from local variable 'this''. Please contact the maintainer of the data source to solve the problem.

But i am able to do all activities on Crystal Report Enterprise, If i login with Admin credentials.

I have given Full Control access on Folders, Connections, Universes, BI Launch Pad, Web Intelligence, and Crystal Report Configuration on TEST user.

Please let me know if a I am missing anything and Help me on this.

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denis_konovalov
Active Contributor
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what datasource is being used by this report and how can difference in users apply to it ? - answer to this question will most likely solve your problem.

srinivas_goud5
Explorer
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Hi Denis,

I am simply trying to build new crystal report on top of universe (built on relational data base) and also trying to modify any existing crystal report. In all cases getting same error.

I have multiple relational universes.

Working fine with admin account but not with the user (test) i have created.

I think I am missing some access level on test user but couldn't find what it is......

denis_konovalov
Active Contributor
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So, it is a report based on universe, so we have universe, universe connection, possibly in-universe security as well.
you will need to see if the user you are using has access to all those and that you do not have "Deny" set anywhere (for example for everyone group)
Admin guide has sample rights setup.