Unable to change password on Information Steward login

[Former Member]

Hi,

I'm testing Information Steward 4.1. I get a strange behavior as I cannot change my initial password. I changed the password and tried to login but it took me back to the password page ... so I set the password again and again I got back to the password page ... <loop> ... so that I'm never able to login to Information Steward. Is this a web browser issue? ...

Thanks,

Deepak

[former_member275696 · Accepted solution]

It sounds like an issue that has been fixed in IS 4.1 Patch 3 (Version 14.1.0.508). Check the version serial if running on a lower patch, try the Patch 3.

[former_member182007]

Try reinstall the software

deep