on 2023 Jul 27 2:03 PM
I'm heavily relying on the Troubleshooting View in IAS for analyzing logon issues.
But with the limitations on 1000 log entries in the view and 10000 in the download I'll quickly run into problems especially on our prod tenant.
It isn't uncommon that there are more then 1000 log entries in one minute which makes it impossible to view certain log entries in the view tab, and if you add that up you're also not able to download them anymore after 10 minutes.
Wouldn't it be nice to be able to filter down to second level, or download logs for a specific time window?
Or does anyone else have a solution for that
Request clarification before answering.
Hi Thomas,
in March this year we delivered the possibility to filter the IAS troubleshooting logs at all, however it is not really planned to allow filtering the logs by seconds.
If you have to deal with such a huge amount of log data, it is recommended to rely on the audit logs, retrieve them in your SIEM system and analyze there. (https://help.sap.com/docs/identity-authentication/identity-authentication/audit-logs)
Marko, IAS product management
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