on 2018 Sep 18 8:39 PM
I downloaded Crystal Reports 2016 and it never came with Apache Tomcat. We are trying to simply connect to Crystal Reports through an internet browser and we cannot. We know that the address and port number are correct, but we cannot connect. We assume that it is because of Apache not being on our download. Could someone direct me toward a download of Tomcat or explain why I cannot connect through my internet browser?
What exactly have you downloaded ?
Tomcat will be part of a default download and install of Crystal Server product.
Unless during installation you have selected not to install it.
Tomcat is not a separate download.
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We are running Windows Server 2012 R2. I did not find anywhere that I can modify the installation.
So I went to modify the installation and I'm assuming that we would be able to select the Tomcat download when the check boxes pop up, but I do not see it. For the sake of just trying it, I did select every option there and I still do not have Tomcat. I attached a screenshot of my options that I received, should I deselect something? modify-1.png
Go to software downloads, select Installation and Upgrades, then by Alphabetical and select C, scroll down all the way till you see SAP Crystal Server, then click on SAP Crystal Server 2016
you need following files :
51053193_1 SAP CRYSTAL SERVER 2016 SP06 WINDOWS 64B 1/2
51053193_2 SAP CRYSTAL SERVER 2016 SP06 WINDOWS 64B 2/2
In that case you need to contact CIC for assistance, https://support.sap.com/en/contact-us/phone.html
Ok so I got all of that sorted out, and I am able to get into Crystal Report Server. Now, I just need to connect to the server remotely. On a different computer that is connected to the same network, I tried to connect into it by putting my VM address followed by the default port number and then BOE/CMC. So it looks something like 111.111.1.111:8080/BOE/CMC. When I do this, I cannot load the server. Is there any thoughts on what it could be?
what do you mean "cannot load" - what error do you receive ?
In the browser you should enter : http://servername_or_ip:8080/BOE/CMC
This is what my browser says when trying to connect to it. It does work on the Server itself, just not remotely.
this means there is no connectivity to that IP from that machine.
If you go to command prompt and type ping <ip of the server> , what happens ?
If nothing comes back - that's the problem. Its either a wrong IP or a connectivity issue.
If it responds - you might have a firewall between that machine and the server and it is blocking port 8080.
Yes, the server is installed and I can even get into Crystal Reports.
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Did the server setup?
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