Timout error when schedule a large report

[Former Member]

I received a timeout error when I scheduled a large report. To refresh and save it as an excel file, and then send to a file location. I can do that with a small report. Could I change the setting somewhere to increase the bach process time? Thanks!

Failed

External Destination: File copy the instance with the filename: "Inventory Usage STE2008-11-20-11-48-52.xls" to the directory: "//osh_fs/share/Inventory Usage Report/STE" .

Creation Time: 11/20/2008 11:48 AM

Start Time: 11/20/2008 11:48 AM

End Time: 11/20/2008 12:08 PM

Server Used: oshbo1.Web_IntelligenceJobServer

Error Message: Transport error: No response from server, timeout exceeded.

[Former Member]

Hi,

For scheduling a lrage webi report:

Go into the CCM, and then Stop the Input, Output, WebI Job Server.

In the Command line of WebI Job Server :

Before -restart add " -requestTimeout 7200000"

i.e: ......procwebi -requestTimeout 7200000 -restart.........

In the Input FRS:

Do the same as above.

........ -requestTimeout 7200000 -restart......

In the Output Server do the same as well: add -requestTimeout 7200000 before -restart.

Start all the servers.

-Shreyash.

[Former Member]

Hi Sharon,

Have you tried this out?

Central Management Console. Go to Servers > Web Intelligence Job Server > Properties.

Check the options of Web Intelligence Report server also.

===================

Increase the -RequestTimeout.

Hope this solves your issue.

Bernard.

Edited by: Florencio Sequeira on Nov 20, 2008 8:37 PM

Edited by: Florencio Sequeira on Nov 20, 2008 8:42 PM

[Former Member]

Hi, I increased both time to 90 mins on the server, Maximum Simultaneous Connections

Connection Time Out.

now I am getting this error - Failed to reconnect the service CDZHome, reason: Communication error occurred when trying to connect to server oshbo1.Web_IntelligenceReportServer.webiserver.