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task related to timesheet entries

Former Member
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62

i have the task TS 20000460 which is relateed to time sheet entries with the default rule 00000157 for determining the superior positon and the custom user exit

(cats0008) for determining the approver the task is set in the data entry profile

and everything is fine in the production environment but suddenly we get a issue from the end user saying that the notification to the managers not being sent what could be the probale reason

RH_ACT_LEADING_POSITION is the Fm used in the rule

thanks in advance

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Answers (2)

Answers (2)

martin_nooteboom
Active Contributor
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What do you mean by notification? The task or an e-mail notifying the user of new tasks? If it is the task, check SWIA or SWI1 to see if the task is started around the time the time sheet is saved. You can then check the logging for any problems.

If it is a notification check in scot if mails are being sent, or even if the emails are being created.

Regards,

Martin

Former Member
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Checked for triggering event in this task?

Former Member
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the object method used for this is BOR CATS and the terminating events as completed i couldnt find any triggering events for the task