3 weeks ago
Hello,
we followed configuration steps to enable System Recommendations: Setup in SAP Solution Manager 7.2 and enable for certain SAP NW ABAP systems with assumption that app will only display notes that are relevant based on satellite system version as name suggested "Tailored Automated Recommendations" but it simply dumps the whole list of notes which are even not applicable to that particular system.
example: in case we have K1P which is ECC (ABAP) system if we check in system recommendation app it still display old notes from DIGITS which are not even relevant to the current SAP_BASIS component or Kernel we have in that system currently.
having said that is our assumptions incorrect or did we PERSON_NAME any setup as we ensured that managed system config to that K1P system is correct and LMDB also has latest information.
please find attached screen
thanks
Request clarification before answering.
Dear customer,
Greetings from SAP Support.
There are two possible reasons that System recommendations is showing non-relevant kernel notes or notes that were already applied.
1.Outdated kernel information in SLD/LMDB
2.Notes with Validity "This document is not restricted to a software component or software component version".
Therefore please check as following:
The kernel information for the managed system should be synchronized into LMDB. Use notes 1867494 and 1717846 for kernel registration (KernelReg for all technical instances) in SLD. Then ensure that SLD-LMDB resync is carried out so the kernel info is available in LMDB for the managed systems.
Best regards,
SAP Support
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