SXI MONITOR - some messages are under processing for more than 3hours

[gmmco_sap]

Hi,

In SXI_MONITOR, some messages are under scheduled state, where the Queue status is showing as "Message being processed". These Async inbound messages are under processing for more than 2hours. Also these messages are not huge in size.

Checked in SMQ2 to reprocess, but as it is already in processing mode, not able to cancel or retrigger.

Let me know how to proceed with this.

[sankar_27 · Accepted solution]

Hi UmaSankar,

Log in to your Integration Server, call transaction SMQ2 or SMQ1 and execute. If you are running ABAP proxies on different clients, enter ‘*’ for the client.

- Check the number of queues and the number of entries. Hit refresh a few times to check if the

numbers increase / decrease / remain the same. An increase of queues and/or entries points at a

bottleneck and should be monitored!

- Select the Alarm Bell (Change View) push button once to see only queues with an error status.

- Mark the queues and press the button “Display Selection”. Check the Status of the queues in the

new screen. If you observe an erroneous status, react as described by your internal support

strategy.

- Try to get a feeling of how many queues and how many entries your system usually uses. If the

number should increase over a period of time, this points to either a bottleneck or an increase in

activity on your PI. In this case your reaction is required, i. e. tuning of the Integration Server.

Thanks , Sankar

[gmmco_sap · Accepted solution]

Thanks for detailed info. I checked as per above in SMQ2. The first one in both queues was in "transaction executing" for so long. I deleted those 2 from queue and cancelled in SXI_MONITOR and rest of the messages got cleared.

[S_Sriram]

Hi Umasankar.

Check the PI system? any error message? is it a dual-stack system? or if possible do the full system restart and then check the same transaction.

Regards

SS

[gmmco_sap]

In PI, there is no error message. It is showing as delivered. Single-stack PI 7.5 SP10.

1) system restart would help, because of production system, need to get approval.

2) cancelling processing messages not possible ?