2024 Jul 24 7:16 PM - edited 2024 Jul 24 10:34 PM
My organization is interested in the ability to deactivate multiple instructor accounts on the SuccessFactors Learning Administration side of things without having to search for/edit each individual user account to uncheck the "Active" checkbox. Is this possible? We have nearly 2000 accounts that we'd like to make inactive. Ideally, there is a way to deactivate multiple instructor accounts that does not necessitate having to deactivate each individual instructor, one by one. Thanks!
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Hi @DavidRaykovitz,
there is no connector for the instructor, but the import Tool (System Administration -> System Management Tools -> Import Data) provides this capability. When viewing the template, you have a column for "Active", which is required.
When uploading, you can use Import Option -> Update and you should be able to deactivate the accounts.
The hard part is to extract the data, but you can build a quick report via stories you can use it as a foundation.
Cheers
Marc
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We were able to test this method successfully on our staging environment with just a single row of user data. Required fields are:
We populated the template (EntityTemplate_Instructor) with one row of user data, applied the "NO" setting to the ACTIVE column, and used the "Update" import option. The existing instructor account was successfully changed from active to inactive. Thanks again, Marc!
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