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Substitution mail notification

Former Member
0 Kudos

Hello,

Whenever there is invoice standing for approval the approving authority get a notification via email to approve the same. My question is if there is a substitution set up will the notification(Mail) go to both the original and substitution..or it will trigger mail only to the person who is appointed as substitute..

Regards

Mayur

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

notification via email

If you are talking about RSWUWFML2 or Extended Notifications where email is sent whenever a workitem is created, then the answer to your question is "Yes".

I have tried for Extndd Notifications and the approver as well the substitute gets the email..

Just Crosscheck for RSWUWFML2 if you are on 4.7

Regards,

PR.

Former Member
0 Kudos

Hi Mayur,

Whenever there is a substituition, notification will be sent to both the person. How ever only one person can take action on the notification i.e when one of the 2 persons take action(approve/reject), notification wil be deleted for the other person's mail box.

Hope i cleared ur doubt.

Regards

Balu

former_member185167
Active Contributor
0 Kudos

Hello,

Do you mean notifications, or emails, or workitems? What sort of substitution?

I would suggest you try it and see what happens.

regards

Rick Bakker

Hanabi Technology