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Status of an instance shows "undefined"

Former Member
0 Kudos

Hi

Any idea what might be the reason for an instance to show the status "undefined" and what could be done to get it to "Active"?

I tried several times to acivate, but each time it goes to the status "undefined".

Any help in this regard will be appreciated

Regards

Shruthi

Accepted Solutions (0)

Answers (1)

Answers (1)

stanimir_eisner
Advisor
Advisor
0 Kudos

Hi Shruthi,

Could you hoover over the exclamation mark next to the status icon to see the error message? Most probably it comes from AWS. If so, you can get the error code from the message and search by it in http://docs.aws.amazon.com/AWSEC2/latest/APIReference/api-error-codes.html

Best regards,

Stanimir