SRM Portal runtime error

[Former Member]

Hi SRM Experts,

I log-in to SRM Portal and getting following error message

Portal runtime error.

An exception occurred while processing your request. Send the exception ID to your portal administrator.

Exception ID: 11:40_11/04/13_0007_698927750

Refer to the log file for details about this exception.

not sure where & how to check the log file.

Also i want to know how i can run TRACE in portal

Please help me

Swapna

[Former Member · Accepted solution]

Hi Swapna,

You need to check the defaulttrace file with the  Exception ID: 11:40_11/04/13_0007_698927750.

The trace file can be found at the following path:
- Drive :\usr\sap\J2E\JC00\j2ee\cluster\server<n>\log\
where <n> is the portal server number in the case that you are using
more than one portal server.

You can then serach with the exception ID that you got.

Regards

Shrikant

[Former Member · Accepted solution]

Thank you Srikant, Unfortunately i don't have access to SRM server. But i will let them know about this. I hope there is nothing to do from Functional side?