SQL Anywhere License Key Download

[former_SQLA_member1694889]

Hello everybody,

I have a quick question, which most likely sounds trivial to you, but which we can not figure out.

One of our customers bought some SQL Anywhere licenses (server core's + remote clients) from SAP and now we do not know where we can download the license keys required. SAP Service Marketplace? Can you give us a hint where we can get them?

Thanks for your help and best regards, Alex

[VolkerBarth]

AFAIK, you need to go to the SAP Support Portal, which offers a "License Keys" topic.

[reimer_pods]

Your customer should have received a mail with a subject like 'Download letter for order xxx - SAP Contract No yyy' containing the credentials giving access to the support portal. The user id (aka S-ID) and password are needed to log into the 'SAP ONE Support Launchpad'