Sporadic Session Manager problems in Business View Manager

[former_member183781]

Business View Manager (version 14.1.2.1121)

SAP BO-BI 4.1 (SP02) clients

Software is installed on server running Windows Server 2008 R2 Enterprise - Service Pack 1 OS

This is a TEST server - and has both the SAP BO-BI 4.1 Platform and Client Tools installed. Problem behavior is the same on different environments with the same set-up, so it is not hardware related.

We are experiencing a sporadic "Session Manager" error when trying to launch the Business View Manager as described below.

1.) Login Screen appears in Business View Manager client, but AUTHENTICATION options are all BLANK in the drop-down, and there is no way to Manually enter them.

2.) Manually entering other values and clicking OK results in the following error -

              Internal error: Unable to initialize the session manager.

3.) Close the error.

4.) Close the application and re-launch it.

5.) Repeat steps 1-5 for what appears to be a "random" number of times *(it's a sporadic problem).

6.) "Poof" the problem goes away - and you can login to Business View Manager correctly....but problem may return at any time.

Anyone seen this before - and know what might be causing the "Session Manager" problem...?

Thanks in advance for the advice.

[stacey_oliger]

Im sure you already fixed this but I found the issue with our install was the virtual machine it was installed on had the wrong time on the machine .. fixed the time, restarted and poof it worked i was able to login again and no more session errors