SPA Agent not able to login with Universal ID

[ketan_gandhirajan]

Hi All,

I am trying to login to the SPA agent using my universal ID in client server machine. I am getting the error Univ ID not supported in IE. PFA screenshot.

Agent version - 2.0.30.45

Can anyone help me here please.

Thanks in advance.

Ketan

univ-id-error.png

[vishal]

Hi ketan.gandhirajan,

Hope your "client server machine" where agent is running has Chrome or MS Edge.

These are the two browsers supported,.

You can refer to detailed steps explained here

Regards,

Vishal Rathi

[ketan_gandhirajan]

Hi Vishal, Yes Chrome and Edge is installed.

[vishal]

Ok. For some reason neither of the browsers are being recognized. Can you please revisit / redo each step in link shared earlier