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Sometimes can not save when editing in BOC for different number users in a same story.

Former Member
0 Kudos
71

Hi!

There is an intermittent issue where user can not save when editing in BOC for different number users in a same story.

JohnL
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Jacky,

Do you have a screen shot of what the user gets when they try to save?

Are there any errors in the System >> Monitor > Trace tab ?

Accepted Solutions (1)

Accepted Solutions (1)

AlexHonki
Advisor
Advisor
0 Kudos

Hi!

There might be an issue with the user Browser. I recommend to use Chrome as BOC browser.
BOC User need to clear the browsing data of Chrome by Menu> More Tools > Clear Browsing Data before starting cusersi066467desktopwall.jpgwork with BOC with the team mode.

Answers (0)