on 2005 Sep 14 4:11 PM
I have configured Solution Manager 3.2 for service Desk and have fixed all errors when creating messages except for one message, which I can find no solution to.
The message is "Item 10 - The product SUPPORT does not exist in the system" the error message generated is "CRM_ORDERADM_I 501". All the steps in the IMG have been followed and there have been no references to any product based data in the configuration. Has anybody met this issue?
Hi,
Have you customized the default product on the PPF - SMSD_ABA_MLDG_SERVICEVORGANG?
Regards,
Maria João Rocha
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