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solution manager monitor livecache issue

Former Member
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I have finished the EWA for APO system, when i configure the system monitor for livecache, i couldn't find any items in system monitor pages, but i can get some items from Rz20 in the solution manager. As i know i should install the SAPCCMSR agent for livecache if we wanted to monitor the livecache via solution manager, anyone could give me some idea on how to configure the livecache server monitor in the solution manager? thanks!

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Active Contributor
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please have a look to the 'Best Practices' document at the following link: -> mySAP SCM Technology ->


Information on SCM 4.1 and prior releases

Information on SCM 4.1 and prior releases you will find <here>.

( click on <here> ) ->

Best Practices for mySAP SCM Solution Management

< Review the documents >

There is the answer on your question:

'System Monitoring for SAP APO (3.x) / mySAP SCM (4.x/5.0)' document.

As you are running APO, you are the official SAP customer, I recommend you

to create the ticket to SAP on 'BC-DB-LVC-CCM' queue, if you will have

Further questions/problems on the 'liveCache monitoring' topic.

Thank you and best regards, Natalia Khlopina

Former Member
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thanks for you help! i have done as the doc told but now i still could not monitor livecache. at present , i have meet another issue.

i have defined some user defined alerts in DSWP, unfortunate , i could see them in monitor operation.

SAP support team has login on our system to resolve it . by now the issue is still not resolved. could you help me give some solution for it? thanks!