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SMP SP11 not starting up after installation JZ006 error being reported

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Hi,

We are installing a SMP 3.0 SP11 on one of our servers Win 2008 R2. The SMP 3.0 server is a single node installed in Development mode. SAP SQL Anywhere Server service is running on port 2639. However after installation of SMP 3.0 the server is not starting up. The error being reported in the log files is "

Failed to verify database status on startup:java.sql.SQLException: JZ006: Caught
IOException: java.net.ConnectException: Connection refused: connect"

I tried to start the server using go.bat as well as "go.bat -clean" but still the server is not starting up. The output of go.bat file is given below.

Can somebody please try to help in figuring out why SMP 3.0 SP11 is not starting up?

F:\><SMP_HOME>\Server\go.bat
Using SMP_BASE: "<SMP_HOME>\Server"
Using SMP_HOME: "<SMP_HOME>\Server"
Using JAVA_HOME: "<SMP_HOME>\sapjvm_8"
First FIND
SECOND FIND
GOING TO CALL DBPING
SQL Anywhere Server Ping Utility Version 17.0.4.2053
Connected to SQL Anywhere 17.0.4.2053 server "smp3" and database "smp3".
Ping database successful.
java version "1.8.0_45"
Java(TM) SE Runtime Environment (build 8.1.008)
SAP Java Server VM (build 8.1.008 25.45-b12, Jun 17 2015 18:07:44 - 81_REL - opt
U - windows amd64 - 6 - bas2:242406 (mixed mode))

<SMP_HOME>\Server>"<SMP_HOME>\sapjvm_8\bin\java.exe" -server -XtraceFile=log/vm_@PID_trace.log "-Dcom.sap.mobile.platform.server.home=<SMP_HOME>\Server" "-XX:+HeapDumpOnOutOfMemoryError" "-XX:+DisableExplicitGC" "-Xms1024m" "-Xmx2048m" "-XX:PermSize=256M" "-XX:MaxPermSize=512M" "-XX:ErrorFile=./log/error.log" "-XX:HeapDumpPath=./log/heap_dump.hprof" "-Djava.io.tmpdir=./work/tmp" "-Djava.endorsed.dirs=lib/endorsed" "-Dosgi.logfile=./log/osgi.log" "-DsecretKey=HLEeb3PBN3" "-DsecretKeylength=128" "-Dfile.encoding=UTF-8" -classpath "<SMP_HOME>\Server\lib\*;<SMP_HOME>\Server\plugins\org.eclipse.equinox.launcher_1.3.0.v20120308-1358.jar;<SMP_HOME>\Server\plugins\com.sap.db.jdbc_1.0.49.373159.jar;<SMP_HOME>\Server\plugins\org.apache.servicemix.bundles.derby_10.8.2.2_1.jar;<SMP_HOME>\Server\plugins\org.apache.commons.codec_1.10.0.jar;<SMP_HOME>\Server\plugins\com.springsource.org.apache.commons.lang_2.5.0.jar" org.eclipse.equinox.launcher.Main -console localhost:2401
SMP Server version is 3.0.11.0
Checking DB...
Failed to verify database status on startup:java.sql.SQLException: JZ006: Caught
IOException: java.net.ConnectException: Connection refused: connect

___________________________

Have a nice day

Amardeep

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andreas_wegmann
Advisor
Advisor
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Hi Amardeep,
1 - first I would modify the

"-Xms1024m" "-Xmx2048m" parameter in the ..\Server\props.ini which are quite low.
I would suggest to set at least:

"-Xms2048m" "-Xmx8192m" (depending on the available RAM of course).
2 - Are you able to connect to the smp3 SQLA database using dbisql (from \Server\db\sa\smp3\win32\Bin64, default would be user: gomobile, pw: secret, Server name: smp3, Database name: smp3)?
KR
Andreas