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Short dump while access SAP via Webbrowser

Former Member
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65

Dear All,

Our OS is AIX and Database is Sybase ASE 15.7 and SAP version is ECC6 EHP6.

We have done the nwbcconfiguration for accessing sap via web browser.When we login to to sap in web browser the short dump ITAB_DUPLICATE_KEY is generated.

Checking the Snote 1674895 we tried to upgrade the Basis package level.
During upgrade the SP there is another short dump DBIF_RSQL_SQL_ERROR in AUTO_MOD_SPAU phase.

Now i am not able to reset the spam queue also.

I have attached both the short dumps with this.Kindly check on the same and provide a suitable solution.

Thanks and Regards,
Mathan A

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Dear Mathan,

You need to patch the SAP_BASIS component to atleast patch level 4, better to upgrade it to the latest version.

The error that you are getting during patching the Basis component is because your database transaction log is full. Login to isql using sapsa and dump the transaction log using the below command. Once you have successfully dumped the transaction log, restart the SPAM from the point it stopped.

Command to dump transaction log:

dump transaction IDS to "<backup path>"

<backup path> is the path where you will store the database backups