Setting status of equipment / functional location and trigger ACI sync

[jrgkraus]

We use AIN for managing our equipment and functional locations data. Our ERP is connected via the ACI interface. The goal is to change the status of a technical object (from ABAP) and then trigger a sync of data via ACI interface.

I tried to set the status using FM STATUS_CHANGE, which works but does not trigger the data sync because it bypasses the business logic of IE02/IL02. When I do the change in transaction IE02 / IL02, the sync is triggered.

A batch input approach is possible but I try to avoid it because the status screen of IL02/IE02 is not batch input friendly.

The available BAPIs are not able to change the status. 

Is there a function module that maintains the status of a technical object using the business logic of the transactions IE02/IL02 in order to trigger the sync? Or is there a possibility to trigger the ACI sync from ABAP? 

[Sandra_Rossi]

Did you do an ABAP trace to locate the trigger? You would be able to see if you can trigger it easily yourself. NB: for those interested to know what the ACI interface is, see this document https://help.sap.com/doc/fe4fa0b0d1874b10ae7e71c1b3b7c377/7.0/en-US/ACI.pdf (Interface Specification - Administration Configuration Interface (ACI) - For SAP Contact Center software version 7.0 SP04)

[raymond_giuseppi · Accepted solution]

Did you alread look at the (others) BAPI/API of function groups ITOB_BAPI_EQ Equipment and ITOB_BAPI_FL Func location?

• There are BAPI for some system statuses: e.g. BAPI_EQUI_INSTALL, IBAPI_FUNCLOC_SET_INACTIVE
• There are some BAPI for all user statuses e.g. IBAPI_EQUI_USERSTATUS_CHANGE, IBAPI_FUNCLOC_USERSTATUS_CHANG

Else which statuses did you try to set or reset?

[jrgkraus · Accepted solution]

ibapi_equi_userstatus_change and ibapi_functloc_userstatus_chang did the job. Thanks, you saved my day!

[jrgkraus · Accepted solution]

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