services stop running

[Former Member]

Hi. We are on ep5. currently, I noticed the World Wide Web Publishing Service stops running, and so with the IIS admin service. But the SAP J2EE Engine service is still running.

May I know what's the reason the services stop? is there any way to detect when the services stop, alert someone and auto restart? May I know how to do it?

thanks.

[Former Member · Accepted solution]

Hi,

IMHO it's clear that you have an issue with IIS, not J2EE or EP5 itself. You could possible also have an issue with the ISAPI filter (SAPJ2EE / IisProxy) which can cause IIS to crash.

Although it is possible to detect IIS outages and restart automatically if necessary (you could use WMI and a scripting language such as VBScript to accomplish that) I think a better approach is to dig into the root cause of why IIS is crashing (you can to IIS thread dumps as well - don't ask me exactly how) and fix the issue instead of working around it.

Good luck!