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Service Contract Cancell Reason

ISoma
Participant
0 Kudos
62

Hi Expert!

I would like to add more reasons for canceling a Service Contract.
Is it possible to increase of selectable values ​​for the SAP standard field "Reason" using CDSView etc. ?

ISoma_0-1731289200160.png

Soma

 

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DequanXu
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello,

Yes, you can add more reasons for canceling a Service Contract Item in SAP S/4HANA Cloud by customizing the Cancellation Reason field. This customization is performed through the "Manage Your Solution" application, where you can adapt the standard list to include additional reasons specific to your business needs.

To add new cancellation reasons:
1. Navigate to the "Manage Your Solution" app.
2. Go to Settings for Rejection Reasons.

Settings for Rejection Reasons.png

Best regards,

Dequan Xu