Server Intelligence Agent Problem xi 3.1 sp3

[Former Member]

hi everyone

first of all i tried in Win7 & WinXP and Last Win2008 Server all of them same problem..

when i setup BO xi3.1 sp3 i can't see Server Intelligence Agent in Central Configuraiton Manager and i can't add in there as manually from ccm.exe

when i finished setup i look Server Management (in services.msc) But i couldn't see Server Intelligence Agent.

i use Windows Server 2008 ent.

Tomcat 5.5 & MySQL

in log files writes...

.\auditsubsystem_impl.cpp:1233: TraceLog message 1

2012/02/07 23:38:52.168|>>|A| | 1432|1332| |||||||||||||||assert failure: (.\auditsubsystem_impl.cpp:1233). (cuidToIdMap.Lookup( auditCUID, auditId ) : Auditor::CreateRecordsForServer - the AuditingService seems to be missing from this deployment.).

pls help me. i want work in SAP

[Henry_Banks]

Hi,

First of all - the 2 Client O/S are not supported for Server installations. Not worth discussing.

for your 3rd attempt, You should check the Installation Logs found in the installation directory, and analyze them for errors.

Now, i will refer you to the Server Admin forum (i will move you thread)

Regards,

H

[Former Member]

thanks H for you message.

but where can i see Ins. Log ?

i see only BOEInstall_0.log and its capacity is 170 mb and i couldn't open...

any log in bo Folders?

[Henry_Banks]

That's the correct file. You need to use a different txt editor to open it .

Regards,

H

[Former Member]

ok. i opened but i can't copy all of them here.

which part do i write here ?

[Henry_Banks]

Hi,

You don't - i'm asking you to investigate the reasons yourself (at this stage)

Pls . start by searching for the errors |E| and make some analysis for your own benefit

When you think you have found something insightful , put that error here, and we can discuss your options.

Frankly, this will probably have to go to a support message, as I suspect your installation messed up. but it's very difficult to explain qualify here.

Regards,

H

[Former Member]

the errors here i think...

12.02.2012, 05:27:46: "C:\Program Files\Business Objects\common\4.0\java\lib\InitInstall.bat"

Logging on to WIN2008:6400 as user Administrator with secEnterprise authentication...

com.businessobjects.sdk.biar.exception.XSDException$ImportParsingException: Import file parsing exception occurred : 'XSD file parsing exception occurred : 'The kind 'infoobject' does not exist in the CMS. (FWM 04030)' (FWM 04011)' (FWM 04009)

cause:com.businessobjects.sdk.biar.exception.XSDException$XSDParsingException: XSD file parsing exception occurred : 'The kind 'infoobject' does not exist in the CMS. (FWM 04030)' (FWM 04011)

cause:com.businessobjects.sdk.biar.exception.XSDException$UnknownKindException: The kind 'infoobject' does not exist in the CMS. (FWM 04030)

detail:XSD file parsing exception occurred : 'The kind 'infoobject' does not exist in the CMS. (FWM 04030)' (FWM 04011) The kind 'infoobject' does not exist in the CMS. (FWM 04030)

detail:Import file parsing exception occurred : 'XSD file parsing exception occurred : 'The kind 'infoobject' does not exist in the CMS. (FWM 04030)' (FWM 04011)' (FWM 04009) XSD file parsing exception occurred : 'The kind 'infoobject' does not exist in the CMS.

(FWM 04030)' (FWM 04011)

at com.businessobjects.sdk.biar.internal.ArchiveParser.parse(ArchiveParser.java:91)

at com.businessobjects.sdk.biar.internal.XMLImporter.doImportFromXML(XMLImporter.java:114)

at com.businessobjects.sdk.biar.internal.XMLImporter.importFromXML(XMLImporter.java:91)

at com.businessobjects.sdk.biar.internal.BiarEngine.importFromXML(BiarEngine.java:282)

at com.businessobjects.sdk.biar.internal.BiarEngine.importFromXML(BiarEngine.java:224)

at com.businessobjects.smartservers.BiarHelper.importXML(BiarHelper.java:506)

at com.businessobjects.smartservers.BiarHelper.importXML(BiarHelper.java:452)

at com.businessobjects.smartservers.InitInstall.importInstallObject(InitInstall.java:318)

at com.businessobjects.smartservers.InitInstall.run(InitInstall.java:146)

at com.businessobjects.smartservers.InitInstall.main(InitInstall.java:116)

Caused by: com.businessobjects.sdk.biar.exception.XSDException$XSDParsingException: XSD file parsing exception occurred : 'The kind 'infoobject' does not exist in the CMS. (FWM 04030)' (FWM 04011)

cause:com.businessobjects.sdk.biar.exception.XSDException$UnknownKindException: The kind 'infoobject' does not exist in the CMS. (FWM 04030)

detail:XSD file parsing exception occurred : 'The kind 'infoobject' does not exist in the CMS. (FWM 04030)' (FWM 04011) The kind 'infoobject' does not exist in the CMS. (FWM 04030)

at com.businessobjects.sdk.biar.internal.ArchiveParser$SAXHandler.startPrefixMapping(ArchiveParser.java:410)

at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startNamespaceMapping(AbstractSAXParser.java:2063)

at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:499)

at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanStartElement(XMLNSDocumentScannerImpl.java:330)

at com.sun.org.apache.xerces.internal.impl.X

MLNSDocumentScannerImpl$NSContentDispatcher.scanRootElementHook(XMLNSDocumentScannerImpl.java:779)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(XMLDocumentFragmentScannerImpl.java:1794)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:368)

at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:834)

at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:764)

at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:148)

at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1242)

at javax.xml.parsers.SAXParser.parse(SAXParser.java:375)

at com.businessobjects.sdk.biar.internal.ArchiveParser.parse(ArchiveParser.java:83)

... 9 more

Import file parsing exception occurred : 'XSD file parsing exception occurred : 'The kind 'inf

oobject' does not exist in the CMS. (FWM 04030)' (FWM 04011)' (FWM 04009)

Failed to import from biarfile: "Install_Install.xml"

MSI (s) (38:3C) [05:33:52:003]: Invoking remote custom action. DLL: C:\Windows\Installer\MSICB3C.tmp, Entrypoint: BOBJBiarFile

BOBJBiarFileDeferred.60F4A18A_ACCB_48F0_A673_017C6A585288: Server: WIN2008:6400, Database: CMS

Connecting to CMS WIN2008:6400 as Administrator

Setting IMPORT_CALL_PLUGINS to false

Exception: Server WIN2008:6400 not found or server may be down (FWM 01003)

Connection failed, retrying

Exception: Server WIN2008:6400 not found or server may be down (FWM 01003)

Connection failed, retrying

Exception: Server WIN2008:6400 not found or server may be down (FWM 01003)

Connection failed, retrying

Exception: Server WIN2008:6400 not found or server may be down (FWM 01003)

Connection failed, retrying

Exception: Server WIN2008:6400 not found or server may be down (FWM 01003)

Connection failed, retrying

Exception: Server WIN2008:6400 not found or server may be down (FWM 01003)

Connection failed, retrying

Exception: Server WIN2008:6400 not found or server may be down (FWM 01003)

Connection failed, retrying

Exception: Server WIN2008:6400 not found or server may be down (FWM 01003)

Connection failed, retrying

Exception: Server WIN2008:6400 not found or server may be down (FWM 01003)

Connection failed, retrying

Exception: Server WIN2008:6400 not found or server may be down (FWM 01003)

Connection failed, retrying

Could not connect to CMS

[Henry_Banks]

Hi,

Sounds to me like a problem during installation. You might want to redeploy the web apps to see if that helps .

Else, try again on a clean host. use a supported o/s .

if all else fails, open a support message (OSS) to get help administered remotely.

Regards,

H